Licences for Gaming Machine Rooms Operators in Singapore
- Roger Pay

- Jun 15, 2024
- 3 min read
Licences for Gaming Machine Rooms Operators in Singapore
In Singapore, only community organisations can operate a gaming machine room (GMR). A GMR licence is issued by the Gambling Regulatory Authority (GRA) after they assess that the applicant meets the suitability criteria.
Here's a breakdown of the key points:
Issuing Authority: Gambling Regulatory Authority (GRA) https://www.gra.gov.sg/
Eligible Applicants: Community organisations only (clubs, societies, cooperatives etc.)
Licence Validity: Up to three years
Suitability Criteria
Here are some factors the GRA likely considers when assessing an applicant's suitability:
Community Organisation Status:
Only registered community organisations (clubs, societies, cooperatives) can apply.
Track Record and Stability:
The organisation might need to demonstrate a history of operation for a certain period (e.g., 3 years).
Membership Base:
The organisation might need to have a minimum number of members (e.g., 500) who meet age requirements and have been members for a specific duration (e.g., 1 year).
Focus and Facilities:
The GMR should be an ancillary part of the organisation's overall offerings, meaning it shouldn't be the primary focus.
The organisation should have a wide range of social and recreational facilities beyond just gaming machines.
Responsible Gambling Practices:
The organisation might need to demonstrate a commitment to responsible gambling practices, potentially including staff training and programs to help prevent problem gambling.
Financial Stability:
The organisation might need to show financial stability to ensure they can operate the GMR responsibly.
Compliance with Regulations:
A clean record with no history of regulatory breaches would likely be looked upon favorably.
Additional Considerations:
The GRA might have other criteria not explicitly mentioned.
The specific weight given to each factor might vary depending on the circumstances.
How do I make an application? Where can I obtain the licence application form?
Please contact GRA at Licensing@gra.gov.sg for more information.
Application Process
Here's how you might be able to make an application for a GMR license in Singapore:
Contact the GRA at Licensing@gra.gov.sg and inquire about the current application process and any available application forms.
By following this step, you should be able to obtain the most accurate information on how to apply for a GMR license in Singapore, including where to find the application form.
Fees
There are two types of fees:
A. Application fees
Application Fee for New GMR Licence – S$640
Application Fee for Renewal of Existing GMR Licence – S$580
Application Fee for Gambling Venue Approval – S$325
B. Licence and approval fees
1. GMR Licence Fee – Number of whole days of the term of the licence × $19.15
2. Gambling Venue Approval Fee – Number of whole days of the term of the approval × $19.15
To ensure a smooth application process, the Gambling Regulatory Authority (GRA) requires full payment of the fees for the entire validity period of the GMR Licence and Gambling Venue Approval upfront. This applies to all successful applicants, which are exclusively community organizations.
Application, licence and approval fees are non-refundable and cannot be waived.
FAQ for Gaming Machine Rooms (GMR) in Singapore
This FAQ provides answers to some common questions regarding Gaming Machine Rooms (GMR) in Singapore:
Who can apply for a GMR Licence? Only community organisations (clubs, societies, cooperatives etc.) can apply.
How long does a GMR Licence last? The licence is valid for a period specified in the document, typically up to three years.
What types of games are allowed in a GMR? (Typically limited to jackpot machines)
Who is eligible to enter a GMR? (Minimum age of 21, must be a member of the operating club for at least one year with no guests allowed)
What are the operating hours for GMRs? (Currently between 10am and 11pm, with possible extension to 2.30am)
What are the regulations regarding Family Exclusion Orders (FEO)? (Individuals with an FEO cannot enter GMRs)
Other:
Where can I find a list of licensed GMR operators? The GRA publishes a list of licensed operators publicly.
Additional Resources:
How Bestar can Help
Licences for Gaming Machine Rooms Operators in Singapore
Bestar, a Singapore-based corporate services provider, can assist you with various aspects of obtaining licenses for your business in Singapore. Here's a breakdown of our services:
Identifying Required Licenses: Singapore mandates licenses and permits for most businesses to operate legally. The specific license you need depends on your business activity. Bestar can help you navigate this.
License Application Process: After identifying the licenses, Bestar can aid you with:
Documentation Gathering: Ensuring you have all the necessary documents for your application.
Application Preparation & Submission: Assisting you in preparing and submitting the application to the relevant government agency.
Communication Facilitation: Smoothing communication with the government agencies involved.
Benefits of Using Bestar:
Expertise: Our experienced professionals can guide you through the complexities of the licensing process.
Efficiency: We can save you time and effort by handling the entire application process.
Compliance Guidance: Bestar can advise you on adhering to the terms and conditions of your licenses.
In essence, Bestar acts as a helping hand to ensure a smooth and compliant licensing process for your business in Singapore.




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