Bestar Singapore Reply EOR Service Inquiry

Bestar EOR Service Inquiry Response

Bestar Singapore Reply EOR Service Inquiry

Bestar Singapore Reply EOR Service Inquiry

Here is a professional, polished Bestar reply to the EOR (Employer of Record) inquiry. It highlights Bestar’s end-to-end capabilities, local compliance expertise, and clear next steps to move the prospect forward.

Subject: Inquiry: Employer of Record (EOR) Services in Singapore – Bestar

Dear Client,

Thank you for reaching out to Bestar. We appreciate your interest in our Employer of Record (EOR) services and would be delighted to assist you in expanding your team in Singapore.

Through our EOR solutions, we act as the legal employer for your local staff, allowing you to onboard talent quickly and compliantly without the need to incorporate a local entity. You maintain day-to-day operational control over your team, while we handle all the regulatory and administrative complexities.  

What Bestar’s EOR Service Covers:

• Compliant Onboarding & Contracts: Drafting employment contracts fully aligned with the Singapore Employment Act and Key Employment Terms (KETs).  

  
  

• Comprehensive Payroll & Statutory Contributions: Managing monthly salary processing, electronic payslips, and punctual Central Provident Fund (CPF) contributions (ensuring strict adherence to the updated 2026 CPF wage ceilings).  

  
  

• Tax Compliance: Handling annual statutory tax filings (IR8A) and tax clearance procedures (IR21) for foreign employees where applicable.  

  
  

• Leave & Expense Management: Tracking annual/medical leave, statutory parental leave, and processing employee expense claims.

Fee Structure

To give you a clear overview of the investment involved, our Employer of Record (EOR) fee structure is highly transparent and consists of two main components: Bestar’s Management Fee and Statutory On-Costs.

1. Bestar EOR Management Fee

We charge a fixed, flat monthly service fee per employee. This covers onboarding, monthly payroll processing, statutory contributions, tax filings, and ongoing HR compliance.  

• Standard EOR Fee: S$400 to S$600 per employee/month.

  
  

• Note: For volume hiring (3 or more employees) or straightforward local placements, we are happy to offer a volume discount. We are also fully prepared to match any verified, comparable competitor quote to ensure you get the best value, backed by our local expertise.

2. Pass-Through Statutory Costs (Singapore Mandated)

These are standard regulatory costs required by the Singapore government. Bestar calculates and remits these directly on your behalf with zero markup:

Cost Component	Rate / Details (2026 Regulations)	Applicable To
Gross Salary	As agreed between you and the employee.	All employees
CPF (Central Provident Fund)	17% of ordinary monthly wages (capped at the 2026 Ordinary Wage ceiling of S$8,000/month).	Singapore Citizens & PRs only (Age 55 and below)
SDL (Skills Development Levy)	0.25% of monthly wages (minimum S2,maximumS11.25 for wages up to S$4,500; 0.25% flat for wages above).	All employees (including foreign work pass holders)
Foreign Worker Levy (FWL)	Varies based on sector and dependency ceilings.	S Pass holders only (0% for Employment Pass)

What is Required to Begin?

1. Security Deposit: A standard fully refundable deposit equivalent to 2 months of the employee’s total payroll costs (held securely and returned at the end of the contract).

   
   

2. One-Time Setup Fee: A nominal onboarding fee of S$200 per employee to cover contract drafting and initial system enrollment.

If you have a specific budget in mind or a competing proposal you would like us to look at, please share the details. We want to make sure the commercials work perfectly for your business.

What are the approximate salary ranges for the roles you are looking to fill? I would be glad to put together a detailed, exact cost simulation sheet for you.

We are excited to partner with you and welcome your team on board.

To officially initiate our EOR service and get your employee(s) set up swiftly, we just need to complete a few straightforward onboarding steps:

1. Information Gathering (For the Service Agreement & Payroll Setup)

Please reply with, or securely share, the following details:

• Your Entity Details: Full legal company name, registered address, and the name/designation of the authorized signatory.

  
  

• Employee Details:

  
  

  • Full Name (as per NRIC/Passport) and contact details.

  • Nationality / Residency Status (Singapore Citizen, PR, or requiring Work Pass sponsorship).

  • Target Start Date.

  • Proposed Monthly Gross Salary and any allowance/bonus structures.

2. Next Steps & Timeline

Once we receive the information above, we will move forward with the following timeline:

• Day 1: Bestar drafts and issues the EOR Master Services Agreement (MSA) to you for review and signing.

  
  

• Day 2: We send over the initial invoice covering the refundable Security Deposit (equivalent to 2 months of total payroll costs) and the one-time Setup Fee.

  
  

• Day 3–5: Upon receipt of the signed agreement and payment, we will concurrently issue the official Employment Contract to the employee and initiate any necessary work pass applications.

If you have a standard employment contract template or specific internal HR policies (e.g., annual leave, medical benefits) you would like us to mirror in our local contract, please feel free to attach them.

We are ready to begin as soon as you are.

To Help Us Prepare a Tailored Proposal:

To provide you with an accurate scope and commercial quote, could you briefly share a few details with us?

1. Number of employees you intend to onboard initially.

2. Whether they are Singapore Citizens/PRs.

3. Your target start date for these team members.

We look forward to partnering with you to streamline your operations in Singapore.

Warm regards,

Bestar HR Consulting Pte. Ltd.

Bestar Singapore Reply EOR Service Inquiry